This privacy policy describes how PJ Global Pty Ltd (ACN 692066818) collects, uses, and shares personal information of users of our website, pjglobal.com.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, and billing address, which you provide when you create an account, place an order, or contact us.
- Payment Information: We collect payment information through Stripe and PayPal. We do not directly store your credit card details on our servers.
- Log Data: This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your activity.
2. How We Use Your Information
We use your information for the following purposes:
- To Process Orders: We use your personal and payment information to process and fulfill your orders, including shipping and billing.
- To Provide Customer Support: We use your contact information to respond to your inquiries and provide customer support.
- To Improve Our Website: We use log data and cookies to analyze website traffic and improve the user experience.
- To Send Marketing Communications: With your consent, we may send you emails about new products, special offers, and other updates. You can opt out of these emails at any time.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
3. How We Share Your Information
We may share your information with the following third parties:
- Service Providers: We share your information with third-party service providers who help us operate our website, process payments (Stripe, PayPal), fulfill orders, and provide customer support.
- Shipping Partners: We share your shipping address and contact information with our shipping partners to deliver your orders.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure server software (SSL) to encrypt sensitive information.
- Restricting access to personal information to authorized personnel only.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt out of receiving marketing communications from us.
To exercise these rights, please contact us at sales@pjglobal.net.
6. Cookies
We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. You consent to our cookies if you continue to use our website.
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.
7. International Data Transfers
Your information may be transferred to and processed in countries outside of Australia. These countries may have data protection laws that are different from the laws of Australia. By using our website, you consent to the transfer of your information to these countries.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website after any changes signifies your acceptance of the revised privacy policy.
9. Contact Information
If you have any questions about this privacy policy, please contact us at sales@pjglobal.net.